Privacy Policy

This website is presented under the GLIDIVO brand for a furniture-hardware business serving global B2B sourcing projects. In this policy, “GLIDIVO”, “we”, “us” and “our” refer to the GLIDIVO business identified on this website. Our website contact location is Fortune Building, Haining, Zhejiang Province, China.

This policy applies to information handled through this website. Information exchanged later through email, a quotation, sample process, order, contract, shipment, warranty request or other business relationship may be subject to additional notices and the terms agreed for that relationship.

The website is an informational corporate and product-catalogue site. It does not offer user accounts, online checkout, payment processing or direct online purchasing. We do not use the website for behavioural advertising, advertising profiles or audience analytics.

Because these functions are not present, the website does not intentionally request account passwords, payment-card details or consumer purchase histories. Please do not place sensitive personal information, banking credentials or confidential technical data in an inquiry unless it is necessary and an appropriate business channel has been agreed.

The inquiry form asks for your name, work email address, company, product category and project details. When you choose Send inquiry, these fields and a security-verification token are submitted to our website server. After validation, the server sends the inquiry to the two business mailboxes designated by GLIDIVO using the configured QQ Mail SMTP service. Your work email is used as the reply address, not as the sending account.

The application does not store the inquiry body in a website customer database. Inquiry contents are processed by our server and email providers and retained in the receiving business mailboxes for handling your request. To prevent duplicate messages, the server temporarily retains submission identifiers, content fingerprints and processing outcomes. Technical security logs may also be created. Acceptance by the email service is not a guarantee that a person has read the inquiry.

If we receive your email, we may use its contents and subsequent correspondence to identify your request, communicate with you, assess specifications, prepare quotations, manage samples or orders, maintain business records, prevent misuse and establish or defend legal claims. We may also need information about authorised representatives, shipping contacts or compliance personnel as a project progresses.

When online inquiries are enabled, the contact page loads Cloudflare Turnstile. Your browser connects to Cloudflare, which processes technical browser, device, network and interaction signals to assess automated activity. Our server validates the resulting token, its hostname and its intended action before attempting to send an inquiry. This verification is required for online submission; it is not used by GLIDIVO for advertising profiles.

Where Cloudflare proxies the website, it also handles requests to deliver and protect the service. Security features may use cookies or similar mechanisms according to the enabled configuration. You can continue browsing public product information without submitting an inquiry.

The website uses browser local storage to remember the selected interface language. The storage key is “glidivo-language”, and its value indicates the selected language. It is functional site data, is not used to identify you, and is not sent by the website to an advertising or analytics service.

Local storage remains in your browser until it is cleared, overwritten by a later language selection or removed through browser or device controls. Removing it may cause the site to return to its default language.

The server or hosting provider may automatically create basic access and security logs when a page or asset is requested. Depending on the hosting configuration, these records may include an IP address, request date and time, requested URL, response status, referrer, browser or user-agent information and technical error details.

Such logs may be used to deliver the website, diagnose failures, maintain availability, detect malicious activity, investigate incidents and meet lawful obligations. They are not intended for advertising profiles or behavioural analytics. The exact fields and retention period may depend on the active hosting and security configuration; records should be kept only for a period reasonably needed for those purposes or required by law.

The location section initially shows a local placeholder and does not embed Google Maps. Your browser connects to Google only after you activate the “Load Google Map” control. Loading the map may disclose your IP address, browser and device information, referrer and interaction data to Google, and Google may use cookies or similar storage under its own terms and privacy policy.

Google operates independently from GLIDIVO. We do not determine all information that Google receives or how long Google keeps it. You can continue using the rest of the website without loading the map and can instead use the written address: Fortune Building, Haining, Zhejiang Province, China.

Where personal information reaches us, we handle it only for defined business, security, records-management and legal purposes. Depending on the person, location and context, handling may be based on steps requested before entering a contract, performance of a contract, consent, compliance with a legal obligation, or a legitimate business interest recognised by applicable law.

We aim to use information that is relevant and reasonably necessary for the applicable purpose. If a new purpose is incompatible with the purpose originally communicated, we will take the steps required by applicable law before using the information for that new purpose.

Information received in a business inquiry may be shared on a need-to-know basis with personnel supporting sales, engineering, quality, production, logistics, finance, information security or legal administration, and with suppliers or service providers engaged for those functions. We may also disclose information when required by law, a competent authority or legal process, or when reasonably necessary to protect rights, safety, systems or business integrity.

GLIDIVO serves international customers. Email delivery, cloud tools, shipping, manufacturing coordination and communications with an overseas buyer may result in information being processed in more than one country or region. Where applicable law requires a particular transfer mechanism, notice or consent, the relevant business process should use that mechanism before the transfer occurs.

We do not sell personal information obtained through this website and do not disclose it for cross-context behavioural advertising.

Business correspondence and related records may be retained for as long as reasonably needed to respond, manage a potential or active commercial relationship, maintain quality and transaction records, resolve disputes, enforce agreements and satisfy tax, accounting, export, product-safety or other legal requirements. When information is no longer reasonably needed, it may be deleted, anonymised or placed beyond routine use, subject to lawful retention duties and backup cycles.

We use organisational and technical measures appropriate to the nature of the information and the available systems. No internet transmission, email service or storage system can be guaranteed to be completely secure. You should use an agreed secure channel before sending sensitive drawings, credentials or restricted information.

Subject to applicable law and relevant exceptions, you may ask whether we hold personal information about you and request access, correction, a copy, deletion, restriction or an explanation of its handling. You may also withdraw consent where consent is the applicable basis, or object where applicable law provides that right. A withdrawal does not affect handling already completed on a valid basis.

To protect information, we may need to verify identity, authority and the scope of a request. We may retain limited information when required by law or when needed to establish, exercise or defend legal claims. Requests may be made through the website contact page using a business email channel.

This website is intended for business representatives and is not directed to children. We do not knowingly invite children to submit personal information through the website. If you believe a child has sent information to us, contact us so that the circumstances can be reviewed and appropriate action taken.

We may update this policy when the website, hosting arrangements, business processes or applicable requirements change. The effective date at the top identifies the current published version. Material changes may also be highlighted on the website where appropriate.

Questions, privacy requests or concerns may be sent through the Contact Us page. Please identify the request and the country or region relevant to it so that it can be directed appropriately. Postal correspondence may be addressed to GLIDIVO, Fortune Building, Haining, Zhejiang Province, China.